How to submit a request
Email support@spekita.com with the subject “Spekita Data or Account Deletion Request.”
Include your name, registered telephone number, the relevant app or service and whether you want to access, correct or delete data or an account. For a SpekitaAgent work account, also identify your workplace or supervisor. Never send a PIN, OTP, password, full banking details or identity-document image unless requested through a secure verified channel.
Verification and response
We verify identity and authority before disclosing, changing or deleting information. We will acknowledge the request and explain the applicable steps or records that must be retained.
Information that may be retained
Certain KYC, finance, payment, contract, device, security, fraud-prevention, accounting or audit records may be retained where required by law or contract. Such records remain protected from unrelated use.
Relevant policies
Read the SpekitaAgent Privacy Policy or SpekitaPay Privacy Policy for details about collection, use and retention.
Need help?
Call +255 652 772 743 or visit the support page.